What happens after I send the form?
Sam McManus reads every enquiry personally, usually within the same working day. We follow up by email or arrange a brief call to understand what is prompting support and whether KST is the right fit.
What if KST is not the right fit?
We will say so, clearly, and where we can we will suggest a better-suited specialist within our network. We would rather direct you somewhere helpful than take work that does not belong with us.
Do you work with families whose school is not a current partner?
Yes. Individual therapy at the KST Centre and online, parent consultations, and private 11+ Wellbeing Support Groups are all available to families regardless of school. School-embedded counselling and The Parent Book partnership are commissioned at school level.
Are fees discussed before I commit?
Yes. Fees and arrangements are talked through during the initial conversation, so the right structure can be shaped for your family or your school. There is no obligation at the enquiry stage.
Is the initial call free?
Yes. The first conversation costs nothing and commits you to nothing. It is there to help you decide.